FAQs

Questions about services:

Q. What ages do you work with?

A. I will work with any one for whom virtual therapy is effective! In my experience, children younger than 5 years tend to benefit more from in-person therapy than virtual therapy, so I would likely refer younger children to an in-person therapist. However, I am happy to offer a free consultation to discuss this further with regards to your particular situation! We can then decide from there whether to proceed or explore referrals.

Q. Can you see clients in any country/state?

A. Because I am an expressive arts therapist, the services offered by this practice are not currently limited by state licensure in the USA. At this time, I am not aware of any limitation on the location of the clients that I see. However, before we meet, I will research the appropriate laws that regulate wherever a potential client may be to ensure that I am operating legally and ethically to the best of my knowledge and ability.

Q. Can I alter the number of sessions I have per month?

A. Yes! I offer 4 sessions per month as the standard monthly package, but I am happy to adjust the number of sessions to best meet your needs. In this situation, we would agree upon the number of sessions for each month ahead of time to be paid at the beginning of the month as usual, and your bill would be adjusted at the rate of $100 per session.

Q. Do you offer faith-based therapy?

A. I do not specifically offer faith-based therapy. However, my therapeutic approach is inherently nonjudgmental and able to be individualized to each client’s specific needs. Each client is welcome to bring in any aspect of themselves that they would like to incorporate into their healing journey including their faith.

Questions about payment:

Q. How does billing work?

A. I send out automated monthly invoices on the first day of each month to be paid before the first session or within one week of receipt of the invoice, whichever is first. The invoice will cover all agreed upon services for that month in full. These will be sent directly to your email and you can pay online at your convenience! If your first therapy month starts in the middle of the month, I will send you an invoice as soon as you have confirmed your initial session date and it will be in a prorated amount. If you choose to add on additional services after this invoice has been paid, they will be invoiced separately.

Q. What payment methods do you accept?

A. I accept most major credit/debit cards and bank transfers. I am also happy to explore alternative payment options such as HSA or FSA. If you are a sending organization interested in covering mental health care expenses for TCKs within your organization as a part of your benefits package, I am also happy to create a contract specifically with your organization to streamline this process.

Q. Do you accept health insurance?

A. No, I do not accept health insurance. Most health insurance companies (in America) want to work only with therapists who hold state licenses. Since I have chosen not to be state licensed in order to be able to offer services to clients without location limitations, I cannot work directly with health insurance companies. However, some insurance companies are happy to provide reimbursement for out of pocket therapy services, even if they will not cover the cost of therapy up front. If you would like to pursue this option, I would suggest that you call your insurance company and ask about reimbursement options. In this scenario, you would pay all therapy expenses out of pocket, and then I would provide you with a monthly super bill that you can submit to your insurance company for reimbursement.

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